Introverted intern
sees herself in the insurance industry

Where I fit in_16x9_Ludwig2The insurance industry is growing and has a high need for talented professionals with a variety of training and skills. Recruiters are asking job seekers “where do you fit in?” In this series, Cincinnati Insurance associates describe their own career journeys.

Eight months ago, I knew very little about insurance.

I especially didn’t think my psychology degree – still in the works – had any place in the insurance industry. Most college students working on a psychology degree have a specific path in mind. Clinical psychologists, school counselors, maybe even psychology-professors-in-the-making are all around me.

As a 17-year-old entering college, I had no idea what I wanted to do with my life. I knew I enjoyed learning about psychology, so I thought, “Why not declare that my major? Maybe I will find a path I like.” It’s been four long years of listening to my advisors assure me that I’m not the only one still searching for a path, and I still haven’t found it. You can imagine that an introverted college student about to graduate with no plans for further education would be a bit worried about what happens after she receives that diploma.

I was, but I’m not worried any more.

Last fall, I applied for an internship at Cincinnati Insurance after I received an email from my school, Northern Kentucky University. I thought, IT testing intern? What on earth could that mean? But I decided to go for it anyway. What did I have to lose? I needed to try things to find out what I did and didn’t want to do, not to mention that I was getting pretty tired of my retail job after three years.

Once I was hired, I learned heaps about not only insurance, but all the parts of an insurance company that I had never thought about. It seems silly, but sometimes I underestimate the amount we rely on computers. There’s an IT department pretty much everywhere for that reason, and now I was a part of one. IT…could I really do this?

I could, and I have enjoyed it.

The past seven months working in Quality Assurance have taught me many things: that I can work in IT; that my degree and willingness to learn can open doors to a number of career paths; that the insurance industry offers a lot – a stable income and environment, the opportunity to build a career and make valued contributions; and in particular, that I can see myself continuing to work in the insurance industry. Even my introverted personality finds a place here.

As part of the summer program, interns have listened to several departments in the company give presentations, and after each one I’ve been surprised at my elevated interest. It’s refreshing to know that there are things that I might like to do with my life, after spending most of my college years worrying that I would never know.

The thought of working in the insurance industry had never once crossed my mind until last fall − who knew I’d fit in so well here?

For more information about a variety of insurance careers, please visit the website or Facebook page sponsored by Ohio’s insurance industry. Cincinnati Insurance posts open positions on our website.

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2 Responses to “Introverted intern
sees herself in the insurance industry”

  1. Larry Hunt

    Natalie is obviously a sensitive and intelligent young lady and her story is beautifully written. We hope she returns to the Cincinnati Insurance family after graduation and has a long, rewarding career.

  2. John Shedd

    Natalie, Thanks for posting your story. As a college graduate 40 some years ago with a BA in History and no plans for my future I was in the same position as you. Fortunately the insurance industry found me and I’ve been here ever since. What’s kept my interest is the “people part” of the business. Learning why people do what they do, how decisions get made, etc. never gets old. Best of luck to you as you begin your career and again, thanks for sharing your story.


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