Cincinnati’s claims associates support our core business to insure risk and promptly pay covered claims in a fair and reasonable manner. Field claims managers and representatives work out of their homes in local communities, serving independent agencies and their clients. Headquarters claims associates support field operations by providing instructions and guidance, assessing risk exposures, reviewing reserves and handling specialty and complex claims.

Coping with loss in a catastrophe


Protecting yourself and your family is your first priority when your auto, home, business or personal property is damaged or destroyed by a tornado, hail, flood or other catastrophic event. Promptly treat any injuries. Remain calm and carefully survey the damage.

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